Draft. Not checked by a lawyer yet. Details in [brackets] are still to be filled in.

Refund Policy

Last updated 12 November 2026

Tassel takes no payments today, so there is nothing to refund yet. This page sets out what is planned for when paid plans start.

Today

Tassel is in test mode. Plus and Pro can be switched on for free, no card is asked for and no money is taken.

When paid plans start

Everything in this section is a plan, not a promise, until it is confirmed.

Plans will be billed monthly. Stripe will take the payment.
You will be able to cancel at any time. [What happens after cancelling: access until the end of the paid month, or a part refund].
[Refund window, for example a full refund within 14 days if you have used few or no credits].
[How to ask for a refund and how long it takes].
[Whether unused credits carry over or expire each month].

Your legal rights

If you live in the UK, consumer law gives you rights when you buy digital services online, including a cooling-off period in many cases. [Exact wording on the 14-day cancellation right, to be written by a qualified person]. Nothing on this page removes those rights.

Contact

Refund questions: [contact email]. See also the Terms of Use.